OPERATIONAL NOTICE: This policy governs K9ScanAI, developed and operated by Axxa Media, LLC (a Florida Limited Liability Company). Canonical domain: https://axxa-media.llc. Official legal contact: [email protected].
1. Communication Desks
Please direct inquiries to the appropriate department:
- Account Support & Security Reports: [email protected]
- Technical Support & Customer Service: [email protected]
- Subscription & Billing Inquiries: [email protected]
- Legal Department & Service of Process: [email protected]
- Privacy Officer & Data Subject Requests: [email protected]
- AI Safety & Algorithmic Oversight: [email protected]
- Copyright & DMCA Designated Agent: [email protected]
2. Privacy Rights Request Submission
To submit an Access, Deletion, or Correction request under GDPR, CCPA, or applicable state laws:
- Email [email protected] with the subject "K9ScanAI — Privacy Request".
- Include your registered account email and specific request details.
- Complete the identity verification step dispatched to your account email.
3. Statutory Timelines
We acknowledge requests within ten (10) business days and fulfill verified requests within thirty (30) calendar days for GDPR or forty-five (45) calendar days for CCPA.
4. Registered Corporate Address
Axxa Media, LLC
Attn: Legal Department
Address: 5005 W. Laurel St, Suite 100, Tampa, Florida 33607 (Attn: Legal Department) [Registered Agent Office placeholder: pending formal counsel filing]
Effective Date: January 1, 2026
Submit Statutory Privacy Request
Exercise your GDPR or CCPA/CPRA rights (Access, Erasure, Correction, Do Not Sell/Share) directly with our Data Privacy Officer.