Support & Privacy Requests

Axxa Media, LLC maintains dedicated communication desks to ensure that user inquiries, technical assistance, security incident reports, and legal notices are routed directly to the appropriate department.

Operational Communication Channels:

• Account Support & Security Reports: [email protected]
• Technical Support & Customer Assistance: [email protected]
• Billing & In-App Entitlements: [email protected]
• Legal Department & Service of Process: [email protected]
• Privacy Officer & Statutory Data Rights: [email protected]
• AI Safety & Algorithmic Oversight: [email protected]
• Copyright & DMCA Designated Agent: [email protected]

If you reside in the European Economic Area, United Kingdom, California, Virginia, Colorado, or another jurisdiction with consumer data protection legislation, you may submit formal requests regarding your data rights (Access, Erasure, Correction, Portability).

How to Submit a Request:

1. Email [email protected] with the subject: "TasteScribe AI — Privacy Rights Request".
2. Specify the nature of your request (e.g., Right to Erasure, Right to Know / Access).
3. Include your registered account email address.

Identity Verification:
To prevent fraudulent access or unauthorized account tampering, we require identity verification before disclosing or deleting personal data. We will dispatch a secure verification link to the registered email address.

We adhere strictly to statutory response timelines:

• Initial Acknowledgment: Within ten (10) business days.
• Formal Fulfillment: Within thirty (30) calendar days for GDPR requests; within forty-five (45) calendar days for CCPA/CPRA requests.
• Extensions: In complex cases, we may extend the response window by an additional statutory period, notifying you in writing within the initial timeframe.

Formal legal correspondence and physical notices must be addressed to:

Axxa Media, LLC
Attn: Legal Department
Address: 5005 W. Laurel St, Suite 100, Tampa, Florida 33607 (Attn: Legal Department) [Registered Agent Office placeholder: pending formal counsel filing]
Effective Date: January 1, 2026